Gaya APA

Ibad, S., Ulum, M, C. (Intrans Publishing). Inovasi Pelayanan Publik . Malang: Intrans Publishing.

Gaya MLA

Ibad, Syahrul., Ulum, Mochamad, Chazienul. "Inovasi Pelayanan Publik". Malang: Intrans Publishing, Intrans Publishing. Buku.