Gaya APA
Kettl, F, D., Milward, H, B. (1996).
The State of Public Management .
London:
The John Hopkins Univercity Press.
Gaya MLA
Kettl, F., Donald., Milward, H., Brinton.
"The State of Public Management".
London:
The John Hopkins Univercity Press,
1996.
Buku.